StoneX Metals is a precious metals processing company based in West Bromwich, acquired by StoneX Group in October 2024.  StoneX Metals specialises in the recovery and recycling of precious metals, with expertise in extracting silver, gold, platinum and palladium from various materials including photographic, electronics and industrial waste. The integration of the two companies adds refining capabilities to the StoneX Global Metals business and creates opportunities for us to offer multiple products across the market.

The role will support ~40 employees, including health and safety, lab technicians, refinery operators, support functions and supervisors/management. The successful candidate will be a collaborative thought partner, with a focus on harmonizing processes and policies to facilitate local growth.  This position will collaborate closely with the London HR team and will require regular attendance at the London office.

We will also consider candidates on a part-time basis.

This role is responsible for: 

1. Acting as a liaison between StoneX Group HR and deploying HR on the ground including supporting onboarding, offboarding, maintaining employee records, employee relations, training and development, performance management and reward.
2. Working closely with the Metals Management team to deliver the HR service in alignment with business goals.
3. Coaching and developing managers and instilling best practice.
4. Advising managers and employees in relation to HR policies, procedures and queries, ensuring such matters are dealt with promptly, reliably and consistently.
5. Continuing to embed the integration of StoneX Metals, harmonizing processes and policies to facilitate local growth.

 Key Responsibilities: 

• Administrative Support: Manage all administrative processes throughout the employee life cycle, including maintaining accurate records through the HRIS (Oracle) and generating relevant reports.
• Employee Relations: Advise and oversee employee relations procedures, such as performance and capability management, disciplinary and grievance processes, ensuring prompt and consistent resolution of issues.
• HR Guidance: Provide advice to managers on HR policies and procedures, acting as the first point of contact for both manager and employee queries.
• Payroll and Benefits Administration: Oversee local payroll and benefits processing in collaboration with the EMEA team to ensure accuracy and compliance.
• Evolving and embedding people/HR frameworks and processes across the refinery, improving how we attract, develop, reward and retain talent.
• Working closely with the London HR Operations team to support administrative tasks and operational support, as required, including onboarding; probation tracking; changes to terms and conditions; family leave and
• Preparing reports and presentations on HR metrics for the board as needed and assisting with distributing HR communications.
• Contributing to local or global HR initiatives and projects, as required.

To land this role you will need:

• Advisory experience within a HR function, ideally in a similar role and/or industry.
• Understanding of how to implement and execute business change.
• Proven ability to work within a matrix environment.
• Strong technical HR and employment law knowledge, with demonstrable experience of resolving employee relations issues.
• Excellent written and verbal communication skills at all levels, particularly to large business teams and geographically distant areas.
• Strong Microsoft Word, Excel and PowerPoint skills.
• Strong organisation and time management skills, with excellent attention to detail.
• Ability to quickly establish and maintain trust, credibility and build strong relationships.
• Solutions-focused attitude and the ability to work on own initiative, as well as part of a team.

What makes you stand out:

• Hands-on experience of providing advisory HR support within a refinery, foundry or start-up environment.
• Experience of coaching and developing line managers.
• Involvement in implementing performance, talent and pay frameworks.
• Involvement in driving and executing change, with demonstrable experience of influencing internal stakeholders.
• Ability to think and act strategically, as well as recognising when to act tactically.
• Ability to analyse and apply data to solutions which drive business value.
• HR degree or equivalent would be an advantage.
• Knowledge of/familiarity with at least one HRIS system (preferably Oracle) and experience of inputting and extracting data/reports.

Permanent, #LI-SD1